Hi, how can we help you ?
1. What is gold-plated jewelry?
Gold-plated jewelry is made by coating a base metal (like brass or copper) with a thin layer of real gold. At Ahsas, we use high-quality plating to give you the look of real gold at an affordable price.
2. Will Ahsas gold-plated jewelry tarnish or fade?
With proper care, Ahsas jewelry stays beautiful for a long time. Avoid water, perfumes, and harsh chemicals to maintain its shine. Store in a dry place when not in use.
3. Is your jewelry suitable for daily wear?
Yes, many of our pieces are designed for everyday elegance. However, to extend the life of your jewelry, we recommend removing it during heavy physical activities or when exposed to water.
4. Do you offer cash on delivery (COD)?
Yes, we offer Cash on Delivery as well as other secure payment options for your convenience.
5. How long does shipping take?
Orders are usually processed within 1-2 business days and delivered within 4-7 working days, depending on your location.
6. Do you accept returns or exchanges?
Yes, we accept returns or exchanges within 7 days of delivery if the product is unused and in original condition. Please contact our support for assistance.
7. Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking link via SMS or email to monitor your delivery status.