Term of Service
Welcome to Ahsas. Thank you for visiting our website and choosing us for your jewelry needs. These terms are written to explain how you can use our website, shop with confidence, and understand your rights and responsibilities. Please read this term of service carefully, because by using our website you agree to follow these rules.
General Understanding
This term of service applies to every person who visits our website, creates an account, or places an order. The goal of these terms is to provide clarity and safety for both you and Ahsas.
You must be at least 18 years old to shop with us, or have the consent of a parent/guardian.
All content on our website, including jewelry photos, product descriptions, and design ideas, belongs to Ahsas. Copying, reusing, or publishing our content without permission is not allowed.
By visiting or shopping on our website, you agree not to misuse it for illegal, harmful, or dishonest activities.
Products and Orders
We at Ahsas try our best to make sure every product is shown honestly and clearly. However, sometimes colors or designs may appear slightly different on screens compared to real life. By agreeing to this term of service, you accept that:
Product availability may change without notice. If something goes out of stock, we will update it quickly.
Prices may be revised from time to time depending on market conditions.
An order will only be confirmed after successful payment.
If there is an error in stock or pricing, Ahsas reserves the right to cancel the order and refund your money.
Payment and Safety
Payment security is one of our top priorities. Under this term of service, you agree to:
Provide correct and complete payment details.
Not use fake, stolen, or unauthorized payment methods.
Accept that Ahsas has the right to cancel any order if we suspect fraudulent activity.
We only use trusted and secure payment gateways so that your personal and financial details stay protected.
Shipping and Delivery
As part of our term of service, we provide free shipping for every order. This means no hidden delivery charges. However, please note:
Delivery timelines may vary depending on your location, weather, holidays, or courier delays.
Once your order is shipped, we will share a tracking number so you can follow the delivery status.
We carefully pack all products to avoid damage during transit.
While we do our best to ensure timely delivery, Ahsas is not responsible for delays caused by courier partners or natural events beyond our control.
Exchange and Warranty
Ahsas offers fair policies for exchanges and warranty. According to this term of service, you accept that:
Every jewelry product comes with a 1.5-year warranty for discoloration.
If your jewelry loses color within this period, we will exchange it after verifying the warranty card.
Exchanges will not be accepted if the product is damaged due to mishandling, accidents, or if the warranty card is missing.
Requests made after the 1.5-year period will not be eligible for exchange.
This policy is created to protect genuine customers while keeping the process fair.
User Accounts
If you create an account on our website, you are responsible for maintaining its safety. As per the term of service:
Keep your username and password private.
Do not share your account details with others.
Immediately inform us if you notice any unauthorized use of your account.
Ahsas will not be held responsible for any loss caused by sharing your login details.
Limitation of Liability
By accepting this term of service, you agree that Ahsas is not responsible for:
Any direct or indirect damages caused by misuse of our products.
Delays in delivery due to third-party courier services.
Any loss beyond the actual value of the product purchased.
Our responsibility is limited only to the product value you have paid.
Termination of Use
We may suspend or cancel your account if we find misuse, fraud, or violations of this term of service. This helps keep our platform safe and fair for all customers.
Changes to This Term
We may update or modify this term of service from time to time. Whenever we make changes, we will post them on this page. It is your responsibility to check this page regularly for updates.
Contact Information
If you have any questions or doubts about this term of service, you can contact our support team through the “Contact Us” page on our website. We are always ready to help you with clarity and transparency.
Final Note
This term of service is designed to protect both our valued customers and Ahsas. By shopping with us, you agree to fair rules that ensure a safe, transparent, and trustworthy experience. We believe jewelry is more than just an ornament—it is a memory, a gift, and a symbol of love. Our terms are made to protect that trust and make your journey with Ahsas smooth and worry-free.